FAQ

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?

We currently accept payments via PayPal only. However, we are working on enabling credit and debit card payments soon.

2. Do you offer international shipping?

3. How can I track my order?

You can track your order on the "Track Order" page on our website by entering your tracking number. If you encounter any issues, please contact us.

4. What is your return policy?

We offer a 30-day guarantee. If you are not satisfied with your purchase, you can return the item within 30 days of receipt.

5. How can I contact your customer support?

You can reach us via email at info@luxcullinary.com or at our physical address: 16192 Coastal Highway, Lewes DE 19958, United States.

6. Do you offer a warranty on your products?

Yes, we provide a warranty on all our products. Please contact us for more details.

7. How can I cancel or modify my order?

If you wish to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

8. How long does shipping take?

Shipping times vary depending on your location. Typically, delivery takes between 5 to 15 business days.

9. Do you offer discounts for bulk purchases?

10. How can I subscribe to your newsletter?

You can subscribe to our newsletter by entering your email address in the subscription field on our website.

11. How long does delivery take in Europe?”

Delivery to European countries usually takes 7–15 business days, depending on the destination.